Blueflame Performance · Help & Support
Frequently asked questions
Everything riders ask us about fitting, sound, materials and delivery. If your question is not here, message us and a real person in Hixon will answer it.
Before you buy
Choosing your exhaust
How do I find the right exhaust for my bike?
Every Blueflame system is built for one specific model, so start with your bike rather than the part. Pick your marque and model with the finder on the shop page and you will only be shown systems that fit it. There are more than 290 model-specific exhausts in the range.
If your model is not listed, or you are unsure which year range you have, send us a message and we will check it for you.
Can I see what it looks like on my bike before I buy?
Yes. Our exhaust visualiser lets you put a Blueflame silencer onto a photo of your own bike, so you can judge the fit and finish before you order. It works in your browser on a phone or a laptop, and nothing is uploaded to us.
Getting it on the bike
Fitting and installation
Do Blueflame exhaust silencers come with link pipes and clamps?
All Blueflame silencers come with fitting kits including Link Pipes, Clamps, Straps, Brackets, Bolts and Springs where required.
Will my original exhaust need cutting?
In some cases the original exhaust has to be cut to remove it from the vehicle to enable fitting of a Blueflame silencer. Where cutting is necessary detailed instructions are supplied.
Will my motorcycle need a remap after fitting a Blueflame silencer?
All our motorcycle exhausts are engineered so factory settings do not have to be adjusted.
Can I fit it myself, or will you fit it for me?
Most riders fit their own. Every system comes with the brackets, clamps and springs it needs, along with fitting instructions, and no specialist tools are required beyond the usual spanners and a set of circlip pliers for the baffle.
If you would rather we did it, fitting at our workshop in Hixon, Staffordshire is free. Give us a ring to book a slot.
How it sounds
Sound and baffles
Can I purchase a replacement dB killer for my Blueflame exhaust?
Yes, these are available for all EVO exhausts. If you are not able to identify the exact one you require from our accessories store, then email images showing the outlet of your Blueflame exhaust to our sales team, who will be able to assist: sales@blueflameperformance.com
Do both ports on the Twin Port silencer function as exhaust outlets?
Yes, both the upper and lower ports are fully functional exhaust gas outlets. However, the lower (base) port is fitted with a precision-machined aluminium bung as standard.
Why is the lower port blocked off with a bung?
The bung is used to ensure that our silencers — while not officially homologated — closely meet homologation criteria for noise levels. It also allows for a more controlled exhaust note and supports multiple sound configuration options.
What sound options are available with the Twin Port silencer?
Our Twin Port design offers four distinct sound settings:
- Bung in place, baffle in place — the standard setup, and the quietest option.
- Baffle removed, bung in place — slightly louder with a more open tone.
- Baffle in place, bung removed — deeper, bassier note without being too loud.
- Both baffle and bung removed — the loudest setup, with a rich bass tone.
How do I remove the baffle and bung?
Both components are secured with circlips and can be removed using circlip pliers. It is a quick and straightforward process.
Do I need anything when refitting the baffle or bung?
We recommend applying a small amount of silicone sealant around the edge when reinstalling. This acts as a gasket to prevent vibration or rattling while the parts bed back in.
Built to last
Materials, care and repairs
What materials do you use to produce a Blueflame exhaust?
Only top quality materials are used to manufacture our products. Titanium, 304 stainless steel and high temperature carbon fibre produced in-house.
Do Blueflame exhaust silencers need re-packing?
Thanks to our design and manufacturing processes, and the high specification of the materials used, our silencers never require re-packing.
What power gains can I expect from fitting a Blueflame exhaust?
Each motorcycle is different so it is not possible to state a specific amount. We have found through testing that gains between 2% and 7% can be expected but this can be affected by factors like age, mileage and condition of your motorcycle.
What warranty do I get?
All our stainless steel and titanium products carry a lifetime warranty against manufacturing faults and corrosion. Carbon products carry a two-year warranty.
The warranty covers the original purchaser and proof of purchase will be requested.
If you think something has gone wrong, email photos to sales@blueflameperformance.com and we will take it from there.
Do you offer a product repair service?
Normally we can repair your exhaust but this is dependent on the type and extent of damage suffered. We usually assess the damage by images being emailed to us at sales@blueflameperformance.com
Ordering
Delivery, payment and returns
Are your exhausts made to order?
Yes. Every system is built for one specific model in our own workshop in Staffordshire rather than pulled off a shelf, which is how we cover more than 290 different bikes.
Allow 2 to 3 working days for manufacturing before your order is dispatched.
How much is delivery, and how long does it take?
UK delivery is free on every order. Allow 2 to 3 working days for us to build your exhaust, then it goes out with Royal Mail or TNT.
Once it is on its way, most UK postcodes are next working day. Some harder-to-reach areas take 48 hours.
Outside the UK, estimated delivery after dispatch is 2 to 3 business days for Europe, and 2 to 13 business days for Australia, the USA and Canada.
- UK — free
- Europe — £25.00
- Australia, USA and Canada — £60.00
Which countries do you ship to?
We currently ship to the UK, Europe, Australia, the USA and Canada.
How can I pay?
We accept all major credit and debit cards including Visa, Mastercard and American Express, as well as PayPal. Choose your preferred method at checkout.
Finance options are also available at checkout if you would rather spread the cost:
- Pay in 3 — three interest-free instalments, paid monthly.
- Pay in 30 days — the full balance delayed by 30 days, interest free.
- PayPal Credit — spread larger payments over 4 months at 0% interest.
- PayPal Pay Later — spread your payment across 3 interest-free payments.
Can I return something if it is not right?
It depends on why it is coming back. If an item is faulty or defective you get a full refund. If you have simply changed your mind, a 20% restocking fee is deducted to cover inspection and cleaning.
Either way it needs to reach us within 14 days of receipt, unused and in its original condition. Please contact us first by phone or email, then send it back with proof of delivery and a copy of your invoice.
- Return postage is not covered unless the item was faulty and we authorised the cost beforehand.
- Items made to your own specification cannot be returned.
Still not sure?
Send us a photo of your bike or your exhaust outlet and we will tell you exactly what you need. We are a small team in Staffordshire, not a call centre.
